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FAQ

At what time is the room available upon arrival?

Your room is available from 2.00 pm.

Last update on 02.04.2014 by Gregor Ganglberger.

What time is check-out time?

The check-out time is 11.00 am.

Last update on 02.04.2014 by Gregor Ganglberger.

When is breakfast being served?

Our rich breakfast buffet can be enjoyed from 07.00 – 10.00 am. We kindly ask for your understanding that no exception can be made to late risers.

Last update on 02.04.2014 by Gregor Ganglberger.

Where can I park my car?

Our hotel has a hotel car park at no charge, in the next side street, 1 minute walking distance. Due to the limited number of parking spaces we kindly ask for your understanding that we cannot make any reservations. In addition, public parking garages and public parking spaces are available around the hotel. How to find our car park.

Last update on 02.04.2014 by Gregor Ganglberger.

Are Dogs allowed?

Dogs are welcome. We charge a an extra rate of € 7.00 per day.

Last update on 07.04.2014 by Gregor Ganglberger.

Can I store my bike safely?

Of course we have a locked bike-room. Your room key gives you to access at any time.

Last update on 02.04.2014 by Gregor Ganglberger.

Does the hotel have WLAN and what does it cost to surf?

Throughout the hotel you have access to our free WLAN.

Last update on 02.04.2014 by Gregor Ganglberger.

Are the rooms air-conditioned?

Almost all the rooms in the main building are equipped with air conditioning.

Last update on 02.04.2014 by Gregor Ganglberger.

Keys

Your room key also opens the front door and the bike room. As long as you are our guest please take the key with you. Keys that are not being returned at check-out will be charged (appr. € 75.00).

Last update on 07.04.2014 by Gregor Ganglberger.

When is the reception occupied?

Our reception is occupied from 6.30 until 22.00. In urgent cases please dial 9.

Last update on 02.04.2014 by Gregor Ganglberger.

What forms of payment methods are accepted?

Beside cash and debit cards we also accept Mastercard/Eurocard, Visa, American Express and Diners Club.

Last update on 02.04.2014 by Gregor Ganglberger.

Can I wash my clothes somewhere?

A coin operated washing machine and dryer are available for a small fee in a side building at our hotel car park. Coins are available at the reception.

Last update on 02.04.2014 by Gregor Ganglberger.

Any more questions?

We will be pleased to help!

Phone +43 (0)732 73 11 47
office@goldeneradler.at